Dear Valued customer...
Although we constantly strive for perfection, it is inevitable that occasional mistakes will occur.
Please check your orders thoroughly and report any mistake within 72 hours after receiving your order. If any mistakes have been made from our part, we'll fix it immediately and will gladly do a refund or else send your item after verifying into further details
All Acrylic Powders and Liquids such as monomer, acetone, gel cleanser etc. Also, all gels and nail polish CANNOT be returned. No Return or refund! please note before purchasing.
costumers shall be responsible for cost of shipping returned or exchanged only if otherwise noted
DAMAGED: refund or replacement of product if it is with in 3 days of receiving after that time period no refund or replacement will be done
take following steps if product is damaged, please take a picture and email it to firstname.lastname@example.org or call (214)258-6553 for instructions
with number# of order or costumer ID please and say rather you would like refund or replacement thank you
LOST ORDER: please let at least 10 days pass from not receiving an update on your tracking number to get a replacement or refund so we can investigate what happen to the package and have an answer for you. Not much to worry may happen one of thousands of orders shipped.
STOLEN PACKAGES: After the package is shipped out and in USPS hands, we are not responsible for it. PLEASE be checking your tracking numbers regularly to prevent your packages from being stolen.
**PLEASE NOTE We are not responsible for lost packages after delivered to correct address or orders shipped and delivered to the shipping address that was provided for us, thank you. **